Refund & Cancellation Policy

Any refund eligibility depends on the exact product purchased, its displayed validity period, credits, whether access or credits have been used, and applicable law. The checkout page and any product-specific terms presented before payment form part of this policy. Resume60 does not promise an automatic or unconditional refund where none is expressly stated.

Current paid plans are one-time purchases rather than recurring subscriptions, so there is no automatic renewal to cancel. You may choose not to make another purchase. Closing an account does not itself create a refund or reverse a completed payment. If recurring billing is introduced later, cancellation instructions and the effective cancellation date will be added here and shown before purchase.

If the same intended purchase appears to have been captured more than once, submit a billing request with the account email, Razorpay payment ID or order ID, amount, currency, date, and a redacted statement screenshot if needed. Resume60 will compare the verified orders and determine the appropriate correction. Do not send full card, bank, UPI, OTP, or password information.

• If Razorpay reports a failed transaction, Resume60 does not activate the plan.
• A bank or payment method may temporarily show a pending debit. Final release or reversal timing is controlled by the bank and Razorpay.
• If payment was captured but access was not activated, keep the payment ID and contact billing support so the verified purchase can be matched to the account.
• Do not immediately repeat a payment if its status is still pending, as this can create a duplicate charge.

Submit a request through the Contact page and choose billing/refund support. Include the account email, purchased product, Razorpay payment ID, purchase date, amount, currency, and the reason for the request. Eligibility is reviewed against the purchased plan, usage, technical evidence, applicable law, and any specific offer terms. Submission of a request does not guarantee approval.

A referral request is created only after the ₹999 one-time service fee is captured and verified. The tracker then shows a seven-day referral-confirmation deadline. If Resume60 does not send a referral-confirmation email by that deadline, the user may submit a request for a full refund of the referral service fee. Approved refunds return through Razorpay to the original payment method. This protection does not guarantee shortlisting, an interview, or employment, and it does not apply after the requested referral has been confirmed as submitted.

If a refund is approved, it will be initiated through Razorpay to the original payment method where supported. Resume60 cannot guarantee the date on which a bank or payment network posts the credit. Processing estimates supplied after approval are estimates, not guarantees. Any non-refundable provider charges or taxes will be handled according to applicable law and the terms shown for the purchase.

If Resume60 adds another provider or an auto-renewing plan, the checkout will identify the provider and billing schedule. This policy will be updated with cancellation timing, renewal terms, refund eligibility, and provider-specific processing before those products are offered.

Use the Contact page for payment and refund requests. Current contact destination: support@resume60.in.